Orbit Energy & Power Site Privacy Policy 

Orbit Energy & Power is committed to protecting the privacy and accuracy of confidential information to the extent possible, subject to provisions of state and federal law. Orbit Energy & Power may collect your information in order to better understand our customers and to provide information regarding our company and current promotions. This information may also be used in order to analyze and improve our website and your experience with it. We respect your right to privacy. By interacting with this website and filling out forms on it, you are doing so voluntarily and are agreeing with the Terms and Conditions of our site.Orbit Energy & Power is committed to protecting the privacy and accuracy of confidential information to the extent possible, subject to provisions of state and federal law. Orbit Energy & Power may collect your information in order to better understand our customers and to provide information regarding our company and current promotions. This information may also be used in order to analyze and improve our website and your experience with it. We respect your right to privacy. By interacting with this website and filling out forms on it, you are doing so voluntarily and are agreeing with the Terms and Conditions of our site.

Information collected by Orbit Energy & Power may include, but is not limited to, your name, address, phone number, e-mail address, IP address, electric bill and relevant information, and website access information such as dates and times accessed, browser used, referring web page, and pages requested. This information is collected in order to provide you with the most relevant information possible, to better assess our website and marketing strategies, and to accurately create proposals for our customers. 

Orbit Energy & Power collects information via surveys, web forms, newsletter sign-ups, registration for contests and events, order placement, appointments, cookies, and web analytics. Website analytics are not associated directly with individual user identities.

Ultimately, you are solely responsible for the protection of your personal information when using the Internet. Please be careful and stay safe whenever you are online.

This privacy policy discloses the privacy practices for www.orbitenergy.us, owned and operated by Orbit Energy & Power, LLC (“Orbit”). This privacy policy applies solely to information collected by this website. It will notify you of the following information:

1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

2. What choices are available to you regarding the use of your data.

3. The security procedures in place to protect the misuse of your information.

4. How you can correct any inaccuracies in the information.

Consent

By using this Website, you consent to the collection and use of information as described in the Privacy Policy and Terms and Conditions. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures.

Your Access to and Control Over Information

You may opt out of any future contacts, such as emails, from us at any time. Contact us via the email address or phone number provided on our site to do any of the following:

1. Find out what data we have about you, if we have any.

2. Change, update, or correct any data we have about you.

3. Have us delete any data we have about you.

4. Express any concerns you have about our use of your data.

Security Information

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. We use encryption to protect sensitive information transmitted online. Please note that at this time, we do not collect credit card information or overtly sensitive information such as social security numbers through our website. We also protect your information offline. Only employees who need the information to perform a specific job, such as billing, are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Links

This web site and the pages therein contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of any sites other than our own. While we do our best to only offer safe links, we encourage our users to be vigilant when following links or leaving our site and to read the privacy statements of any other site that collects information.

“Cookies”

A “cookie” is a piece of data stored on a website visitor’s hard drive to help us improve access to our site and identify repeat visitors to our site. Our site may use cookies. Cookies can also enable us to track and target the interests of our users to enhance the overall experience of visitors on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. Note that some of our business partners may use cookies on our site, such as advertising partners. We do not have access to or control over cookies used by other parties on our site.

How Your Information Is Used

1. Information Use By or For Us

The information that we collect about site visitors may be used in the following ways:

-To respond to your inquiries or requests, and provide the services and information that have been requested;

-To analyze, improve, operate, and maintain the Site, our programs, services, website, and other systems, and to develop new products and services;

-To enhance your user experience, including as a way to recognize and welcome you to the Site, and to provide customized Site content, targeted offers, and advertising on the Site, or across other third-party websites, mobile applications, social media, or online services, or via email;

-To maintain a record of our interactions with you;

-To contact you via direct mail, email and/or telemarketing regarding offers, contests, sweepstakes, surveys, events, news, programs, and other retail opportunities from us and/or selected third parties that we believe may be of interest or benefit to you;

-To use your data in an aggregated non-specific format for analytical and demographic purposes;

-To address and solve problems with the Site or our business;

-To protect the security or integrity of the Site and our business, such as by protecting against and preventing fraud, unauthorized transactions, claims and other liabilities, and managing risk exposure, including by identifying potential hackers and other unauthorized users;

-To comply with our legal obligations; and

-As otherwise described to you at the point of data collection.

Additionally, if you use the Site to connect with third party services you authorize us to use information from and about you, on your behalf, to interact with these third-party services based on your requests.

2. Information Use for Interest-Based Advertising

In some cases, we may use third parties to measure results and target advertisements for us about our products and services that are directed to your online interests. We allow these third-party companies to use cookies, web beacons, pixel tags and similar technologies to collect certain data and other information about your online activity. This information is used to display advertisements for us on the Site or across other websites, mobile applications, social media or online services that you use.

We also may display interest-based ads through Facebook, Twitter, or other social media platforms or websites. This is done through the Facebook Custom Audiences, Twitter Tailor Audiences, or other similar business tools. These tools allow us to personalize our ads based on your experience with us, without having to share your personal information with these social media platforms. We do this only by sharing hashed information (which converts your email or phone number to a unique string of numbers and letters) that the social media platform then matches against its own data for the purpose of serving advertisements (either to you or to other similar ‘lookalike’ audiences). The matched and unmatched hashes are then deleted, and are not used for any other purpose.

For additional information on your choices with respect to interest-based ads, see the “Interest Based Advertising Choices” section below.

How Your Information is Shared

The information that we collect for and about you may be shared or disclosed in the following ways:

1. When You Share Information

The Internet provides many ways to find, enjoy, and share content and information. Our site is no different! Your means of interaction with our website may include filling out surveys, reviewing and/or rating products or services, requesting information about or purchasing products or services, participation in online communities, “liking” or “sharing” our content to your social media accounts or pages, requesting appointments or consultations, or otherwise connecting with the site. Any information you may disclose on our website, in blogs or posts, on message boards, in chat rooms, on related or linked social media pages, or on other public areas on the Site or other third-party websites, applications, or services that this Site may link to, becomes public information. Always be cautious when sharing personal information on any website.

2. When We Share InformationYour information may be shared or disclosed by Orbit in the following ways:

-Affiliate Companies or Subsidiaries: Your information may be shared amongst the divisions or departments of Orbit Energy & Power, LLC such as to Orbit Water Solutions. We may also share your information with any parent company or any subsidiaries, joint venture partners, or other companies that we control or are under common control with us.

-Selling or Sharing Personal Information: We are a home improvement company, offering solutions such as solar energy system installations, backup generators, water purification, HVAC services, and more. In some cases, we may sell or share personal information about our users and visitors to third parties, such as, without limitation, solar energy providers and energy efficiency consultants/auditors. When you request a solar consultation or quote, or otherwise request that clean energy service providers contact you, we may sell, disclose, or otherwise share your information to solar energy providers, clean energy service providers or other third party service providers not affiliated with us. The third parties that purchase or receive your information from us may then (i) use your personal information for their own purposes (including for commercial purposes), (ii) contact you regarding their products and services, and/or (iii) further disclose your personal information to other third parties for their own advertising or sales purposes.

-Marketing Partners and Other Third Parties: We may share your information with our marketing or advertising partners or other third parties to bring selected retail opportunities, offers, contests, programs, events or news to you via direct mail, email, social media, and/or telemarketing. You may have no relationship with these other companies. We are not responsible for the content of any third party communications sent to you. If you wish to opt out of communication that is not directly sent by Orbit, you must do so separately.

-Service Providers: Your information may be shared with our third party service providers that provide business, professional or technical support functions for us, including to the extent necessary or desirable to help run promotions, fulfill orders, complete your transaction, provide information, or provide customer service. These service providers may have access to personal information about our site visitors if it is necessary in order to perform their services. However, they are not authorized by us to use or disclose the information, except as necessary to perform services on our behalf or to comply with legal requirements.

-Legal Matters; Safety: We may access and disclose your information to respond to judicial process or provide information to law enforcement or regulatory agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law. We also may disclose your information as necessary, if we believe that there has been a violation of our Terms of Use, or if it is in our interest to protect our property or other legal rights (including, but not limited to, enforcement of our agreements) or the rights or property of any third party.Sale or Transfer of Business or Assets: Information about our users, including personal information, may be disclosed and/or sold as part of any merger, acquisition, debt financing, sale of company assets, or similar transaction by us, as well as in the event of an insolvency, bankruptcy or receivership in which personal information could be transferred and/or sold to third parties as one of our business assets.

-Aggregate or Anonymous Non-Personal Information: We may share aggregate, anonymous, or de-identified non-personal information with third parties for their marketing or analytics uses.

-Other: In other cases, the means and circumstances in which we may share your information will be described.

Surveys, Sweepstakes, & Contests

From time-to-time our site may request information via surveys, sweepstakes, or contests. Participation in these surveys or contests is completely voluntary. You may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and/or address), and demographic information (such as zip code, age group). Contact information provided will be used to notify the winners and award prizes. Please note that if no contact information is available, we must choose a different winner. Information collected via survey will be used for purposes of monitoring or improving the experience of our customers, either on this site or during business transactions and interactions. Information collected may be used for marketing purposes (such as promotional emails).

Updates, Changes, & Modifications

We do reserve the right to update or change the privacy policy. All updates or changes will be notated in the privacy policy. If you have additional questions, please call us at our main office at 800-836-3987.

Sharing

We share collected demographic information with our partners and among the divisions of our company as a whole. In some cases we may partner with another company in order to provide specific services or promotions. When the user voluntarily utilizes or signs up for these services or promotions, we will share names or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. Sensitive information, such as social security numbers or payment, are not shared outside of Orbit Energy & Power, LLC and are kept secure within the company. Please note your information is not sold by Orbit to other companies.

Terms & Conditions

This website is made up of various web pages, files and services that are made available for your use in learning about Orbit and the services we provide, such as solar energy, water purification, heating and cooling services, roofing, and more. You are not required to provide any information on this website. If you are interested, you have the option of providing information which will be made available to our team. Our team is in the business of providing home improvement solutions, and one of our team members may use the information you provide in order to reach out to you. That is your choice. This Agreement governs your use of this website. The terms and conditions on this website may be changed at any time and you should periodically check to see if changes have been made. By using this website, you agree that you will be bound by these Website Terms and Conditions that are in affect when you use this website.You acknowledge that the content on this website is protected by copyrights, trademarks, trade secrets and/or other rights established by statute and/or by common law. We and/or our suppliers own all such content. You may not copy, modify, remove, delete, augment, add to, publish, transmit or otherwise create derivative works from the content on this website. You may print or save a single copy of materials from this website for your personal use. Personal use does not include posting such content on your website, blog or other publicly accessible communications or forums. Content such as social media posts and blogs may be shared on social media, provided they are shared in conjunction with a connection to our website and credit given to Orbit and the site.Our website is intended to be used by adults. Individuals under the age of eighteen (18) are permitted to use the website only under the supervision of and with the knowledge and consent of a parent and/or legal guardian. We do not intentionally or knowingly collect or solicit information from children under the age of thirteen (13). Should it come to our attention that a user is under the age of thirteen (13) and has submitted information to this website, we will remove the information as soon as we are able to do so. If you are a parent or legal guardian and believe that a child under the age of thirteen (13) for whom you are responsible has submitted personal information to this website, please contact us at INFO@ORBITENERGY.US.YOU ACKNOWLEDGE AND AGREE THAT THIS WEBSITE AND THE CONTENTS HEREIN ARE PROVIDED ON AN “AS IS”, “AS AVAILABLE” BASIS AND THAT NO REPRESENTATIONS, ENDORSEMENTS, GUARANTEES, OR WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE WEBSITE OR ITS CONTENTS ARE MADE, INCLUDING, WITHOUT LIMITATION, ANY REPRESENTATIONS, ENDORSEMENTS, GUARANTEES, OR WARRANTIES, EXPRESS OR IMPLIED, (A) OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS; (B) ARISING FROM COURSE OF DEALING, COURSE OF USAGE, OR COURSE OF PERFORMANCE; (C) OF TIMELINESS, ACCURACY, RELIABILITY OR CONTENT OF THE WEBSITE AND ANY INFORMATION PROVIDED THROUGH THE WEBSITE UNDER THIS AGREEMENT; OR (D) AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, LINKS INCLUDED ON THE SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. THE INFORMATION ON THIS WEBSITE IS NOT INTENDED TO PROVIDE FINANCIAL, LEGAL, ACCOUNTING OR TAX ADVICE, AND SHOULD NOT BE RELIED UPON IN THAT REGARD. YOU SPECIFICALLY AGREE THAT THIS WEBSITE AND ITS OPERATORS SHALL NOT BE RESPONSIBLE FOR UNAUTHORIZED ACCESS TO INFORMATION THAT YOU SUBMIT THROUGH THIS WEBSITE OR ANY MATERIAL OR DATA SENT OR RECEIVED OR NOT SENT OR RECEIVED.TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS WEBSITE AND ITS OPERATORS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS WEBSITE AND ITS OPERATORS DO NOT WARRANT THAT THE SITE, ITS SERVERS, OR E-MAIL SENT FROM OR THROUGH THIS WEBSITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS WEBSITE AND ITS OPERATORS WILL NOT BE LIABLE UNDER ANY CIRCUMSTANCES EXCEPT FOR WILLFUL MISCONDUCT FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS. UNDER NO CIRCUMSTANCES SHALL THE LIABILITY OF THIS WEBSITE OR ITS OPERATOR EXCEED ONE THOUSAND DOLLARS ($1,000.00), REGARDLESS OF WHETHER THE CLAIM IS BROUGHT IN TORT, CONTRACT OR OTHER LEGAL THEORY.IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE OR SERVICES PROVIDED AS A RESULT OF USING A LINK ON THIS WEBSITE OR AS A RESULT OF BEING CONTACTED BY A BUSINESS AS A RESULT OF INFORMATION YOU PROVIDE ON THIS WEBISTE OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE/SERVICES.The laws of the state of New Jersey, without regard to principles of conflict of laws, govern this Agreement and any dispute of any sort that might arise between you, this website and/or the operators of this website. This website collects personal information from you which will primarily consist of contact information (“Personal Information”). You are not required to supply your Personal Information to use the website. The website also collects aggregate statistical information regarding visitors to enable it to make adjustments and changes to the website in order to better serve the needs of our visitors. This collection of statistical information does not require you to do anything and is not personally identifiable. The only way to avoid the collection of statistical information is to not use the website. You have the option of requesting a quote for a service or a consultation/appointment. If you do so, the Personal Information that you provide to us (including information regarding the property on which you are considering utilizing one of our services) may be shared with third parties to enable them to determine whether they can assist you. Such third parties will abide by the limitations contained herein with regard to the use of your Personal Information and we will not share your Personal Information with anyone else. Such third parties will make their decision based on the Personal Information you supply, and may also consult publicly available information to verify information that you supply. You are responsible for the accuracy, quality, integrity, and reliability of the information that you supply to this website. If you provide any information that is untrue, not current, or incomplete or we suspect that there is such an issue with the information that you supplied, we reserve the right to refuse to allow you to use our services in the future. You may request that we correct or remove your Personal Information from the personal information we collect by sending an email to INFO@ORBITENERGY.US and requesting the removal or correction of information.KNOWINGLY SUBMITTING FALSE OR MISLEADING INFORMATION OR INFORMATION AS TO SOMEONE OTHER THAN YOURSELF MAY CONSTITUTE CIVIL OR CRIMINAL OFFENSE AND MAY SUBJECT YOU TO DAMAGES, FINES AND/OR OTHER PENALTIES FOR SUCH ACTIONS. YOU AGREE TO INDEMNIFY AND HOLD THIS WEBSITE, ITS OPERATOR AND ANY THIRD PARTY THAT IS SUPPLIED WITH THE INFORMATION YOU PROVIDED HARMLESS FOR ANY DAMAGES CAUSED BY SUCH FALSE OR MISLEADING INFORMATION INCLUDING BUT NOT LIMITED TO ATTORNEYS’ FEES AND COSTS. YOU FURTHER AGREE TO INDEMNIFY AND HOLD HARMLESS THIS WEBSITE AND ITS OPERATOR FROM AND AGAINST ANY CLAIM OR DEMAND, INCLUDING BUT NOT LIMITED TO ATTORNEYS’ FEES, MADE BY ANY THIRD PARTY DUE TO OR ARISING OUT OF YOUR USE OF THIS WEBSITE, BREACH OF THESE TERMS AND CONDITIONS OR YOUR VIOLATION OF ANY LAW OR THE RIGHTS OF ANY THIRD PARTY.To the extent that this website requires you to create a user identification code and/or password for the submission of information to this website, you are responsible for keeping both such user identification code and password confidential. If you supply an email address, you agree that you will keep the email address current and accurate. We respect your privacy. This website and its operator will take commercially reasonable steps to protect the privacy and confidentiality of any information that you supply to this website.Only a very limited number of individuals ever have access to your personal information. This information is accessed primarily to provide you with a quote or to schedule a consultation/appointment. We may use contractors or third parties to provide some of the services. If we need to disclose personal information for them to provide the services, it is with the requirement that the information is kept confidential, is not otherwise disseminated, and is used only to provide us with those services.The Digital Millennium Copyright Act of 1998 (“DMCA”) provides copyright owners with recourse in situations where the owners believe that content appearing on the internet infringes such owner’s rights under United States Copyright Law. If you believe in good faith that content contained on this website infringes your copyright, you may send notice to us at our main office located in Mantua, New Jersey and request that the infringing material be removed. The notice you send must include (i) identification of the work that is allegedly infringed, (ii) specific identification of the material on this website that is alleged to be infringing, (iii) your name, address, phone number and email address so that we may respond to you; (iv) if you are not the copyright owner, contact information for the copyright owner so that we can confirm that you have the right to act for the copyright owner including a statement under penalty of perjury that you are authorized to act for the copyright owner; (v) a statement that the information contained in the notice is accurate and (vi) your physical or electronic signature. Any such notice should be sent by email to info@orbitenergy.us.

CALIFORNIA RESIDENTS:

Your Privacy RightsPlease note that Orbit Energy & Power, LLC is not currently operating in the state of California. However, since our site is live on the Internet and can be accessed from anywhere, we are providing the following information for the safety of our visitors and to be in compliance with requirements. Residents of California may take advantage of the right described as follows:You may request, up to two times each year, that we disclose to you the categories and specific pieces of personal information that we have collected about you, the categories of sources from which your personal information is collected, the business or commercial purpose for collecting your personal information, the categories of personal information that we disclosed for a business purpose, any categories of personal information that we sold about you, the categories of third parties with whom we have shared your personal information, and the business or commercial purpose for selling your personal information, if applicable.You may request that we delete any personal information that we have collected from or about you. Note that there are some reasons we will not be able to fully address your request, such as if we need the information in order to complete a transaction for you, to detect and protect against fraudulent and illegal activity, to exercise our rights, or to comply with a legal obligation.You may request to opt out of Orbit Energy & Power, LLC’s sale of your personal information to third parties, and to our affiliated companies that do not share the same brand name, for their direct marketing purposes. This means that, if you opt out, going forward, we will not share your information with such third parties to use for their purposes unless you later direct us to do so. In order for us to notate this, please submit a request to info@orbitenergy.us or through the contact form on the website. Please note that in order to confirm the information you do not wish to share, we may need to reach out to you.For purposes of compliance with the California Consumer Privacy Act, in addition to the further details as described throughout this Privacy Policy, we make the following disclosures:We collect the following categories of personal information: Identifiers/Contact Information (like your transaction history and service usage), Commercial information, Internet or other electronic network activity information, geolocation, visual and audio information, and profiles and inferences drawn from the above.We may opt to sell the following categories of personal information: Identifiers/Contact Information, Internet or other electronic network activity information, and inferences drawn from the above.We disclose the following categories of personal information for a business or commercial purpose: Identifiers/Contact Information, Commercial information, Internet or other electronic network activity information, geolocation, visual and audio information, and inferences drawn from above.

NEVADA RESIDENTS: Your Privacy RightsPlease note that Orbit Energy & Power, LLC is not currently operating or performing any of its home improvement services in the state of Nevada. However, since our site is live on the Internet and can be accessed from anywhere, we are providing the following information for your benefit. Nevada law (SB 220) requires website operators to provide a way for Nevada consumers to opt out of the sale of certain information that the website operator may collect about them. Orbit does not sell your personal information to third parties as defined in Nevada law, and will not do so in the future without providing you with notice and an opportunity to opt-out of such sale as required by law.